There are actually situations where we have to collaborate with our partners to refund your money — for example, when the transaction in query was built on considered one of our partners’ Internet sites via our widget.

Controlling my exchange eight How do I get a copyright wallet? How can I setup an account with Changelly? How am i able to make sure it is actually safe? How can I exchange coins? What may be the distinction between fixed and float rates? See all eight articles or blog posts Troubleshooting



Numerous factors impact how long your refund will just take, no matter if we will give you the option to provide you with an ETA (or even a refund whatsoever), And exactly how long it will just take for our assist group to reply to your request.

I didn’t get my account activation e-mail I forgot the password to my Changelly account How could I adjust my password? How is my account secured? Ways to delete an account on Changelly? How to purchase

Consequently, no common ETA is often provided for this type of refund. For those who find yourself in this scenario, be sure to Get hold of our help team: they will talk to you about your certain case.

You gained’t get any notifications or automatic refunds, so you need to deal with your dilemma on the help group. Listen to The reality that we are able to push the transaction only on the current rate — that is certainly, the rate legitimate at this time of challenge resolution.



Please Keep in mind that every one spend-in transaction addresses on Changelly are non-reusable. In the case of resending funds to the previously used deal with, the transaction can commonly be pushed or refunded within one–2 working days.

Should your deposit isn’t plenty of to cover the network fees to transfer the funds, there’s a high hazard that you simply’ll lose your deposit, and no coins will be exchanged.

Fidelity does not provide legal or tax suggestions, and the data provided is general in mother nature and should not be regarded as authorized or tax tips. Consult with a legal professional, tax professional, or other advisor with regards to your unique lawful or tax scenario.


Changelly has a cell app obtainable both of those for iOS and Android. The app permits end users to exchange, invest in and sell cryptocurrencies within the palm of their fingers. Also, you could contact our help and Check out your transaction history right in the app.

Faucet into the new copyright frontier with a trusted leader. With Fidelity, you'll be able to trade copyright in the exact same area where you trade stocks.



In this short article, Changelly will take into account the types of wallets and reveal which copyright wallet to choose.

Changelly is your hub to exchange copyright inside of a matter of minutes. We usually consider to offer customers with hassle-free copyright instruments for seamless copyright exchange, acquire, trading, and more.

We work as an intermediary concerning exchanges and end users, which suggests the transactions initiated on our platform can be afflicted by our partners’ troubles, should there be any. When There's a lot of targeted visitors/buzz about a see this here person coin, our exchange partners can sometimes close withdrawals for it, making it extremely hard for us to complete your transactions in owing time — and sometimes, even leading to them to are unsuccessful.

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